Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.

Last Updated: January 2025

At FrameX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

This includes your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, and usage data.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and send you related information.

Your information helps us personalize your experience, respond to your inquiries, and provide customer support.

We may use your information to send you promotional communications, but you can opt out at any time.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We use industry-standard encryption technologies and secure servers to safeguard your data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings.

You can opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

You may request a copy of your personal data or ask us to restrict or object to certain processing activities.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services.

You can control cookies through your browser settings, but disabling cookies may limit some functionality of our services.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform and conducting our business.

These third parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We do not sell your personal information to third parties for their marketing purposes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@framex.com

Address: Sajahanpur, Bogura, Bangladesh

Have Questions About Privacy?

Our team is here to help. Contact us if you have any concerns about your privacy or data protection.